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Willow Dental - The North Wales Dental and Implant Practice

Website Privacy Policy

This website is brought to you by Willows Dental. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ("the Policy") carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, "we" or "us" is the Data Controller as appointed by and being Willows Dental responsible for, and controls the processing of, your personal data.

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.

Personal data we may collect about you

From time to time, you will be asked to submit personal information about yourself (such as name and email address) in order to receive or use services on our website. Such services include contacting us or purchasing products from the shop. By entering your details in the fields requested, you enable Willows Dental and its agents and service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information we will act in accordance with current legislation and aim to meet current Internet best practice.

  • Any personal information you provide to Willows Dental will only be used by us for the reason it was given.
  • We'll keep your personal information safe and secure.
  • We'll only share your information with companies who help us provide the services you requested.
  • We won't send you anything unless it is to do with services you have requested or you have contacted us for information.

We will hold your personal information on our systems for as long as you use the service you have requested and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998, and EU General Data Protection Regulation 2016/678.

To help us improve our services we sometimes analyse your use of this website. This data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on Use of cookies below. The website respects your browser's Do Not Track status and will disable third-party page tracking when enabled. Please consult the user manual for your browser to learn how to change your Do Not Track preference.

Use of cookies

A cookie is a small amount of data that is sent to your computer by the website server. The cookie contains an anonymous unique identifier such that it identifies your computer to our server but in isolation does not contain any personal information in itself identifying you. The cookie is stored on your computer's hard drive. On subsequent pages that you visit the stored cookie is sent back to the server and thus the server is able to see that you are a returning visitor. Without the cookie each and every page you request will, to the server, look like you've retrieved it for the very first time.

Users can configure their browser to accept all cookies, to notify them when a cookie is issued, or not to accept cookies at any time. If you choose the latter then certain personalised services, for example, the shopping cart, cannot be provided and accordingly you may not be able to take full advantage of all of the website features. Each browser is different, so consult the user manual for your browser to learn how to change your cookie preferences.

If you have set your browser to decline cookies you can still browse www.willowsdental.net until such time as you wish to use services that require that you configure your browser to accept cookies. Cookies provide a safer environment than alternative methods of identifying revisiting users. The cookies can be safely deleted when you have finished visiting our website.

For further information on cookies please visit www.aboutcookies.org.

Your rights

You have the right to request access to personal data which we may process about you. If you wish to exercise this right you should:

  • Put your request in writing.
  • Include proof of your identity and address. (eg. a copy of your driving licence or passport, and a recent utility or credit card bill.)
  • Specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data, or to delete your data, free of charge. If you wish to exercise this right you should:

  • Put your request in writing.
  • Provide us with enough information to identify you. (eg. account number, username, email address and registration details.)
  • Specify the information that is incorrect and what it should be replaced with, or be removed.

User communications

When you send email or other communication to Willows Dental, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Links to other sites

www.willowsdental.net may provide links to other websites. These websites are not covered by this Privacy Policy. If you do follow a link to any of these websites you should review their privacy policies before submitting any personal data to these sites or accepting cookies from them.

Contact details

We welcome your feedback and questions. If you have any additional questions or comments, please contact us.


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